Good questions,plain answers.
Getting started
Who can open an account?
Adults living in the Kingdom with a bank account in their own name. The app verifies your identity digitally during sign-up.
How much do I need to start?
You can start a goal from SAR 100 a month as an example, and change or pause it whenever you like.
How long does opening an account take?
A few minutes in most cases. Sometimes we need an extra document, and we'll tell you clearly if so.
Does Ghars give personal financial advice?
We suggest a portfolio from your answers and your goal's date, but that isn't full financial planning. For big decisions, speak to a licensed adviser.
Goals
Can I have more than one goal?
Yes, as many as you need. Each goal has its own amount, date and portfolio.
What if I fall behind my plan?
The app lets you know and suggests options: raise the amount a little, move the date, or add a one-off top-up. It's your call.
Can I change a goal's portfolio?
Yes, with no fee in our example table. We first show you how the expected ups and downs would change.
Money in and out
How does auto-invest work?
You choose an amount and a day; the amount moves from your bank each month and is invested on the next working day.
Can I take my money out early?
Yes. Goals have no lock-in. Withdrawals go to a bank account in your name, usually within a few working days. The value then could be lower than what you put in.
What does it cost?
One yearly management fee that falls as your balance grows. See the example fee table.
Are returns guaranteed?
No. Investing carries risk, and your portfolio can go down as well as up. Numbers on this site are examples to show how it works.
Sharia
Are the portfolios really Sharia-compliant?
Every portfolio follows Sharia screening rules: no interest-based instruments, no prohibited businesses, and financial ratios checked for every holding. Read our Sharia approach.
How is zakat calculated?
The app estimates zakat on your portfolio's value once a year and shows how it was worked out. Paying it is your decision, and methods can differ by scholarly opinion.
What is purification?
If a small part of income came from an impure source, the app calculates it and suggests you give it away.
Account & security
Where is my money held?
With an independent custodian, apart from the company's own money. Details on the security page.
I lost my phone. What should I do?
Write to security@ghars.example from your registered email so we can lock the device, then sign in on a new one after verification.
How do I close my account?
Withdraw your balances, then ask to close from settings. We keep some records for as long as the rules require, as explained in Privacy.
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